How You Can Learn Empathy from a Book About War

Sun Tzu and Spying on the Enemy In a webinar on Tactical Communication put on by the Verbal Judo Institute, the instructor often cited Sun Tzu’s Art of War. In Verbal Judo, one of the key parts of de-escalation and tactical communication is empathy. Several definitions are floating around, but in essence, empathy is the … Continue reading How You Can Learn Empathy from a Book About War

Readings #4: The Tipping Point (Changing Your Environment, part 2)

In my last post, I mentioned James Clear’s book, Atomic Habits. Before reading that book, I read Malcolm Gladwell’s book, The Tipping Point. The two books were written over 15 years apart, but they both discuss elements of our environment and how those elements shape who we are and how we can change, for better … Continue reading Readings #4: The Tipping Point (Changing Your Environment, part 2)

Readings #3: Atomic Habits (Changing Your Environment, part 1)

Have you ever wondered why it’s so hard to keep up that workout routine or why you can’t stay on top of your diet? Maybe you can’t seem to make that work deadline because social media or video games rob you of much needed time. We often think we can change our habits through willpower … Continue reading Readings #3: Atomic Habits (Changing Your Environment, part 1)